Customer Satisfaction and Quality: The Key to Excellent Service

Regarding the development and implementation of the Quality Management System; by fulfilling the requirements of the Quality Management System and maintaining it completely and effectively, and by undertaking to communicate to the company's employees the fulfilment of customer requirements, including legal and regulatory requirements:

• To improve product quality by ensuring the effective implementation of the Quality Management System at all stages of production,
• To expand the product range by closely following the technology,
• To fully and accurately understand the wishes of customers, to evaluate and take optimiser actions,
• To increase customer satisfaction without sacrificing quality and to maximise it as much as possible by continuous monitoring,
• To establish quality service awareness with the participation of all management and employees, to ensure the participation of employees in quality improvement activities by creating training programmes and to create a common corporate culture,
• To always maintain a disciplined working style with clean and well-groomed staff, friendly, polite, caring for the patient,

ORTOLOG MEDIKAL HAS ADOPTED THE QUALITY POLICY OF BEING A SOUGHT-AFTER, SUCCESSFUL AND RELIABLE INSTITUTION.

Doc. No : KP.01/REV 01 Date : 18.07.2022